Postage & Conditions

POSTAGE

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Here at RIKE-DESIGN, we are delighted to offer FREE EXPRESS POST for all orders over $100. A flat rate of $5.00 AUD will be charged for postage on all other orders.

All orders received by 2pm Monday – Friday, will be dispatched that day via Australia Post – Express Post. The delivery window will be 1 – 3 days nationally, unless outside the express post network.

Please notify us of any special delivery instructions, so we can ensure your parcel is delivered as quickly and easily as possible.

A tracking number will be available upon confirmation of your order. You will be able to track your parcel at www.auspost.com.au. If your parcel has not been received within 5 days, please contact us.

At RIKE-DESIGN, we do not take responsibility for lost orders. We post directly to the addresses given.

CONDITIONS

Please be aware that we cannot offer returns for change of mind on accessories, jewellery or sale items.

Credit Notes/Exchanges: If you prefer a credit note or exchange for your online purchase, this can only be processed in person at our Castlemaine retail store. To be issued a credit note or exchange for your online purchase, please bring the item in its original condition with all tags/packaging attached, and the original receipt to our Castlemaine store within 7 days of receiving. We do not offer refunds for your online purchase.